Returns & Refunds Policy

At Vocation Brewery, we want you to be fully satisfied with your craft beer experience. If your order arrives damaged or incorrect, please contact us within 14 days of receipt to arrange a replacement or refund.

1

Contact Support

Email our customer service team with your order number and details regarding the issue with your delivery.

2

Provide Evidence

For damaged or faulty goods, please attach clear photographs of the packaging and product to help us process your claim quickly.

3

Return Authorization

If a return is required, we will provide you with a return shipping label and instructions on how to send the items back to our brewery.

4

Refund Processing

Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing